Ali Bridals Shipping Policy (Pakistan & International)

At Ali Bridals, we aim to provide a seamless and reliable shopping experience. Please read our shipping policy carefully for all orders both within Pakistan and internationally.

1. Payment & Shipping Details

• Parcel Delivery: All orders will be shipped only after full payment has been received and complete shipping details have been provided by the customer. This includes the correct and complete address, phone number, and any other relevant shipping instructions.

2. Tracking Information

• Tracking Requests: Once your order is shipped, you will receive a shipping confirmation email. You can request a tracking number via email or by phone. You can use this tracking number to monitor the progress of your shipment on the respective courier company’s website.

3. Non-Responsiveness to Courier Calls

• Customer Responsibility: If the courier company attempts delivery and is unable to reach the customer during their working hours, and the parcel is subsequently returned to us, the customer will bear the responsibility for any additional shipping costs or re-delivery charges. Ali Bridals will not be held liable for any delays or returns of parcels due to failure to respond to the courier’s attempts.

4. Courier Delays

• Responsibility for Delays: While we make every effort to ensure timely delivery, please note that delays caused by the courier or external factors (such as weather, holidays, or unforeseen events) are not the responsibility of Ali Bridals. We recommend tracking your order regularly using the tracking ID provided.

5. Shipping Locations

• We offer delivery across Pakistan, including major cities and remote areas. For international orders, we ship to various countries worldwide.

6. Shipping Charges & Delivery Times

For Pakistan Orders:

• Shipping Charges: Shipping costs will be calculated at checkout based on the delivery address. Orders over a certain value may be eligible for free shipping (subject to terms and conditions).
• Delivery Time: Standard delivery within major cities usually takes 3-7 business days. For smaller cities and rural areas, it may take 5-10 business days.

For International Orders:

• Shipping Charges: Shipping costs will be calculated at checkout based on the destination and the weight of the package.
• Free Shipping: Orders over a certain amount (or over 5 dresses) may be eligible for free shipping, which varies depending on the destination country.
• Delivery Time:
  • Express Shipping (via DHL): 4-8 business days
  • Standard Shipping: 10-15 business days

7. Courier Partners

We work with trusted local and international couriers including TCS, Leopards, M&P, Daewoo Fastex, FMX, Pak Post, and DHL (for international deliveries). Delivery times may vary depending on the courier and location.

8. Customs and Duties

• Customs Duties & Taxes: Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping fees. Ali Bridals is not responsible for any customs charges or delays that may occur due to the customs process in your country.

9. Contact Us

For any questions or concerns regarding your order, shipping details, or tracking requests, please feel free to contact us:

• Email: support@alibridals.com
• Phone: +92-335-5321987 (WhatsApp available)

We appreciate your understanding and patience in case of any delivery delays, and we are here to assist you every step of the way.

Thank you for shopping with Ali Bridals — we look forward to making your bridal experience unforgettable!