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At Ali Bridals, we want to ensure your satisfaction with your purchase. Whether you need to return an item or exchange it for a different size or color, we've got you covered.

Return Eligibility Criteria:

  • You are eligible for return only if you get wrong product or damaged product.
  • Returns must be initiated within 5 days of the purchase date.
  • The item must be in its original, unused condition.
  • The item's tag must remain intact.

Exchange Eligibility Criteria:

  • Exchanges must be requested within 15 days of the purchase date.
  • The item must be unused and in its original condition.
  • The item's tag must remain intact.

Return and Exchange Process:

  1. Contact our customer service team at support @alibridals.com  or through phone (+92-313-5773688) to initiate the return or exchange process.
  2. Our team will provide you with instructions on how to package the item for return or exchange.
  3. Once we receive the item and verify its condition, we'll process the return or exchange accordingly.

Contact Us: If you have any questions about our policies or need assistance with the process, please don't hesitate to contact our customer service team at support @alibridals.com or through phone (+92-313-5773688).

We value your satisfaction and are dedicated to making your experience with Ali Bridals a positive one.

[Policy Last Updated: Aug 14, 2023]

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