At Ali Bridals, we want to ensure your satisfaction with your purchase. Whether you need to return an item or exchange it for a different size or color, we've got you covered.
Return Eligibility Criteria:
- You are eligible for return only if you get wrong product or damaged product.
- Returns must be initiated within 5 days of the purchase date.
- The item must be in its original, unused condition.
- The item's tag must remain intact.
Exchange Eligibility Criteria:
- Exchanges must be requested within 15 days of the purchase date.
- The item must be unused and in its original condition.
- The item's tag must remain intact.
Return and Exchange Process:
- Contact our customer service team at support @alibridals.com or through phone (+92-313-5773688) to initiate the return or exchange process.
- Our team will provide you with instructions on how to package the item for return or exchange.
- Once we receive the item and verify its condition, we'll process the return or exchange accordingly.
Contact Us: If you have any questions about our policies or need assistance with the process, please don't hesitate to contact our customer service team at support @alibridals.com or through phone (+92-313-5773688).
We value your satisfaction and are dedicated to making your experience with Ali Bridals a positive one.
[Policy Last Updated: Aug 14, 2023]